Invitations from my in-house collections can be customised

according to your preferences in a number of ways:

– font change

-wording layout and spacing

-invitation style

-change of colour palette

-changing the paper texture

-adding a custom colour cardstock

-adding or removing embellishments

-changing wax seal/custom wax seal with initials

– Changing the colour of the sealing wax

– changing the ribbon/cord colour

– choosing a different dried flower detail

– choosing your paper edge type: straight cut/deckled edge

-custom colour cardstock

Absolutely not! No job is of too little importance for me. I value every client.

Yes. Shipping times and costs may vary country to country

and are sent via track and trace post.

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No. I choose to sell physical products in an effort to keep the magic of papercrafting alive. The only digital aspect made available to the client is a digital proof where you can see what the final invitation will look like.

Prices presented and quotes made for you are based on physical products only

Absolutely. Everything from menus, table numbers, place cards, guest books, ceremony/mass booklets, to reserved seating cards for ceremonies, can be catered for. They will all be done in the same.design and colours as your chosen invitation model – providing you with coordinating stationery across all pieces of your suite.

A breakdown quote.of the cost for each part will be provided at the time of booking.

Even if you do not see the items presented in website gallery with each in-house collections, they will still be designed for you – without a customisation fee .

Custom/ pre-design invitations cannot be exchanged nor do i offer refunds. I will work with you until you completely satisfied with your final design form, so this eventuality is almost entirely impossibile. Refunds are not granted for any colour diffrrences befween the digital proof and the printed product, or any grammatical and spelling errors that are the customers resonsibilty to check thoroughly before approving the final design form.

sample/packs are recommended.

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Please remember that screens and monitors are sometimes callibrated differently and pippa jane holds no responsibility for colour changes that may occur with digital images across different screens

If you decide to place an order and continue with the design process after receiving an initial design offer and quote, you will be issued with an invoice for a deposit for your order. The advance payment is what secures your booking in my calendar.

payment for your stationery can be done via serval methods. The preferred method for ease and efficiency is revolut but bank transfer and PayPal are also accepted,.

Payment is structured in two parts:

50% non refundable at the time of booking

50% at the start of the production phase. Production phase will commence only once both approval/confirmation of the final design proof and payment have both been recieved to avoid conflicting communication errors.

Once you are booked in my calendar I recommend keeping a close eye on your inbox to check for updates and review options to avoid delays on your order process. I always aim to reply promptly and efficiently but cannot be held accountable for delays in the production time due to clients delays in providing confirmation for proof reviews or final approval

Yes- I ship internationally and cater for all languages

Extra care should be taken to ensure all spelling, spacing and grammer are correct. Design proofs are sent along every stage of the process and every client is asked to confirm the final proof before the production and printing stage begins – after which any further changes are done so at the customers expense

If there is a printing error on my part – I.e. the text differs from that of the final design proof that client has confirmed correct and given consent to move into production, then the invitations will be repinted at my expense and the customer will not be charged any extra.

In the case of an error occurring due to incorrect or incomplete communication of information by the customer or if the error exists on the final design proof that the client has given their approval for, they will have to pay the cost of the order again including shipping if you wish to re-do it. It is considered a new order.

Simply put – no. For both moral and legal reasons i would never copy another artist’s work – however you are invited to attach stationery designs as part of your inspiration and they will be taken into account and used as part of my design model during the customisation process.

Yes. If you have printed or had a flat invitation printed with and you’ve found yourself disappointed and would like something extra to give them a special edge – you can send your printed invitations or digital file to me. The production process will involve reprinting and adding embellishments, or adding extras to an existing printed invitation -as per discussions in the design proposal stage.

In this instance you would be issued with a personalised quote as per all other orders, and the order process should be done using the custom client Booking form alongside an attachment file containing a digital copy of the invitation you wish to have altered as well as the exact proportions of the invitation in inches. it may not be possible to alter all invitations, if reprinting is necessary the file may need to be resized.

Regular shipping charges apply.

I absolutely can -Within the limit of my working equipment, and suppliers. this is in fact my speciality. I aim to get a feel for the “vibe” each client is aiming to achieve for their lives and wedding day, and aim to design stationery suites that are congruent with you as a couple.

I am always delighted to work alongside a client as closely as possinle during the design process to ensure every detail in your vision is covered to perfection.

In this instance please fill out custom client Booking form and attach in your proposal email any files or pictures/photos ypu may have for inspiration and ideas of your aesthetic on the day – this can include bridesmaids dresses , colour shcemes, venue sketches, floral arrangements, venue, or any other form of visual inspiration you may have.